Man Attacked By Emotional Support Dog

On June 4, an emotional support dog attacked an Alabama man inside a Delta Air Lines plane prior to takeoff.

When Mr. Jackson boarded the plane to take his assigned seat, he found Mr. Mundy sitting in the middle seat with his 4-year-old chocolate lab-pointer mix on his lap. Immediately after Jackson took his window seat, the emotional support dog started growling at him.

Shortly after, the approximately 50-pound dog lunged at Jackson and started biting his face. Mundy, a military service member, tried to pull his emotional support animal off from Jackson, but failed. Jackson received severe lacerations and 28 stitches.

Mundy was re-assigned to another flight, but with his emotional support animal in the kennel that time.

Why This is So Tragic

This incident could’ve been prevented. However, with loose emotional support animal laws and regulations, it’s easier said than done.

Service Dogs vs. Emotional Support Animals

Service dogs and emotional support animals are completely different. It’s so important to land this point. Service dogs are specifically trained to perform a function for a person with a disability. Emotional support dogs have minimal training.

Honestly, the level of training emotional support dogs have are equivalent to everyday pets living with their family. Many pet owners enroll their dogs as fake emotional support animals online so they can fly with their dogs on a plane at no cost.

Mundy’s dog should have never been put in that situation. He wasn’t trained for it. Dogs bite when they’re scared, and obviously that situation was too stressful for this dog.

Usually, airlines place service and emotional support dogs in the first row, so a large dog has room to lie down and move around. Allowing a 50-lb lab-pointer mix to sit in his pet owner’s lap during a flight is ludicrous. But who is to blame? We don’t know the full details yet.

Airlines

Let’s look at this situation from an airline’s perspective. They were following the Americans with Disabilities Act (ADA) pertaining to service dogs. These laws are very strict, but there’s a huge gray area that is not discussed in the ADA regulations—and that’s emotional support animals.

Until emotional support dogs are addressed, airlines will continue to assume all dogs are fully trained to follow service dog requirements. As a result, service and emotional support animals, regardless of size, are allowed to fly on a plane unconfined for free.

Military Service Member

Many veterans suffer from post-traumatic stress disorder (PTSD), and bring a service dog into their homes for comfort and to perform specific tasks. It’s unknown why this military service member was assigned or purchased an emotional support dog, but I’m sure there’s a reason.

So many veterans become extremely attached to their new canine friend because there’s no judgment—just pure unconditional love. Folks with disabilities tend to purchase service dogs and emotional support animals for $20,000 per dog, which is usually fund-raised.

Unfortunately, there’s no training standard for an emotional support animal, so it’s a potluck what type of training each dog receives. Most reputable service dog organizations have a long waiting line for dogs while minimally trained dogs are always available (which is a red flag). Unless you’re in the dog training industry, it’s easy to believe slick marketing claims. Without a doubt, Mundy will fear for his emotional support dog’s fate when lawsuits ensue.

The Gap: Dog Trainer?

Nothing was mentioned about the dog trainer or organization that trained this service member’s emotional support dog. Maybe this dog never received formal training at all, or was trained by a novice dog trainer. As a professional dog trainer, I’m not blaming the dog trainer by any means, but I seriously wonder why a dog was put into this situation if he wasn’t ready.

What You Can Do

If you need an emotional support animal, only acquire a highly trained dog from a reputable organization. Refrain from training your own emotional support dog because it’s impossible. Only experienced service dog trainers are able to equip both pet owner and dog for extreme situations that are common for emotional support dogs.